Delete Your Wagg Account

How to request account deletion

The easiest way to request deletion of your account data is through the Delete Account button on the Profile page of your WaggApp:

1. 1Open the WaggApp on your phone and sign in.
2. 2Go to the Profile page.
3. 3Tap the Delete Account button and follow the prompts to confirm.

Otherwise, request deletion by email

If you can’t access the app, send an email to support@mo2ventures.com:

1. 1Email support@mo2ventures.com from the email address associated with your Wagg account.
2. 2Use the subject line “Account Deletion Request”.
3. 3Include your full name and, if you have one, the park(s) where you hold a membership.
4. 4Cancel any active membership or subscription first, or tell us in your email that you want it cancelled so you are not billed again.
5. 5We may contact you to verify your identity. We will respond within 30 days. Once you receive our response confirming that your account data will be deleted, it will take 30 days for the deletion to be effective.

Data deletions take 30 days to complete, whether you request them in the app or by email.

What happens to your data

When your account is deleted, your data is deleted or kept as described in the “How long it’s kept” column of our Data Collection Policy, which lists every type of data Wagg collects. For more detail, see our Privacy Policy.

Questions

Contact us at support@mo2ventures.com.